The Top 100 Business Schools avoid this piece of critical thinking in their MBA programs, dismissing it as too soft and somewhat less than tangible. Try telling that to Nordstrom. 10 Minute MBA creator John Quinn explains why entrepreneurs and business leaders need to develop their own version of his Theory of Everything
There's no getting away from it, to be successful in business, you're going to need to sell stuff every day in life. But many great business ideas never see the light of day because their owner hates the thought of selling. I'm here to tell you that giving is the new selling, so it's time for you to step up, be yourself and watch the money roll in.
So many businesses seem to be afraid of any interaction with their customers that isn't a simple sale. After sale service and customer relationship development is so poorly planned for and executed in most businesses that it is one of the simplest and powerful strategies you can spend your time working on. Try implementing these 5 ideas in your business and see how they can rapidly improve your performance. And why not share your own ideas and tricks in the comments below?