Home » Why “Operations” isn’t a valid idea in the 21st Century Why “Operations” isn’t a valid idea in the 21st Century You cannot view this unit as you're not logged in yet. Post navigation Over Delivering on BIG BOLD PROMISESHow to make Bold Promises Insert/edit link Close Enter the destination URL URL Link Text Open link in a new tab Or link to existing content Search No search term specified. Showing recent items. Search or use up and down arrow keys to select an item. Cancel